WBM
Small business friendly

Run Your Business on WhatsApp Simply.

WBM lets you send messages, manage conversations, automate replies, and stay organized. Clear pricing made for small teams.

See Pricing
Works with WhatsApp Business API. We guide you through activation.
Affordable
Plans built for small business budgets. No hidden markup on WhatsApp message fees.
Simple
Clean interface that your team understands on day one. No complex setup.
Reliable
Chat history stored safely. Delivery retries to improve reliability.

What's Included

Live Chat Inbox
Included in appropriate plans
All customer messages in one dashboard with search and filters.
Team Collaboration
Included in appropriate plans
Assign conversations and control access for owners and agents.
Files and Media
Included in appropriate plans
Send images, PDFs, invoices, catalogs, and product lists.
History and Storage
Included in appropriate plans
Keep message history. Manage storage usage and retention.
Automatic Retry
Included in appropriate plans
Failed messages are retried automatically for better delivery.
API Access
Paid plans only
Connect websites or apps to send notifications and alerts.

How it works

Four simple steps to get fully operational

1
Apply for WhatsApp Business API
Use your existing number. If it is connected to the WhatsApp app then disconnect first. We provide a simple checklist.
2
Verification and approval
Meta verifies your business details. With correct documents this is usually quick.
3
Connect your number to WBM
Secure connection using official APIs. No complicated server setup for you.
4
Start messaging and automating
Use inbox, broadcasts, chatbot flows, and API to run operations on WhatsApp.

Pricing

Free
Get started and test the platform
₹0 per month
  • 1 user
  • 300 total messages per month
  • Reply only. No broadcast and no API
  • Can receive media. Cannot send media
  • Storage 100 MB
Starter
Most popular
Automation for small shops
₹499 per month
  • API access
  • Broadcast and automation
  • Send and receive media
  • 1 owner and 2 agents
  • Contacts up to 5,000
  • Storage 1 GB
Growth
For teams that run on WhatsApp daily
₹1,499 per month
  • Everything in Starter
  • Advanced workflow builder
  • Priority sending and auto retry
  • 1 owner and 5 agents
  • Contacts 25,000 plus
  • Storage 5 GB
  • Priority support
Automation

Chatbot & automation

Answer common questions. Trigger flows. Save time every day.

What the bot can do
Examples of helpful automation
  • Answer store hours, location, catalog requests
  • Collect lead info and create a contact with tags
  • Send order status or appointment reminders
  • Handoff to a human agent when needed
Popular flows
Store hoursOrder statusLead captureAppointmentCatalog share
Setup options
Quick configuration presets
FAQ responder

Instant answers for common queries.

HoursLocationCatalog
Order updates

Status, confirmations, reminders.

UtilityNotifications
Lead capture

Collect name, email, and tags.

FormsTags
Human handoff

Escalate to agents when needed.

RoutingSLA

These are preview controls for the landing page only. The actual automation builder lives inside the app.

Trust

Security & compliance

Your data is handled with care.

Data protection
Restricted access and audit logs
  • Role based access for owner and agents
Reliability
Delivery retries and monitoring
  • Auto retry for failed messages
Privacy
We do not sell your data
  • We store what is needed to run the service
FAQ

Frequently asked questions

Answers to common questions

General
Basics about WBM

Billing
How pricing and charges work

WhatsApp & compliance
Using the official Business API

Product & usage
Teams, data, and integrations

Get started today

Start free, then grow on your terms

Free plan gives you a real feel of the product. When you want automation or API, upgrade to Starter. For teams that run on WhatsApp daily, Growth is ready.

No credit card required
Upgrade plan anytime
Works only with WhatsApp Business API. We guide you through activation. Meta message fees are paid by you to Meta.
Contact
We respond within one business day
support@gravbox.com
For onboarding help, ask for API activation guide. We will share a step-by-step checklist.